Part-time Aviation Supervisor, Passenger Services Job at ABM Industries, Saint Louis, MO

N0hMeHR2T1U2ZVV3TXJSOUJzK0ZKNERPR1E9PQ==
  • ABM Industries
  • Saint Louis, MO

Job Description

Aviation Supervisor Of Passenger Services

The Aviation Supervisor of Passenger Services oversees daily airport passenger service operations to ensure smooth, efficient, and safe processes while delivering exceptional customer service. This role involves supervising staff, coordinating with multiple airport departments, and ensuring compliance with airline and regulatory standards.

Part-time Schedule: Friday, Saturday, Sunday, Monday: 6:30am - 3:00 pm / 32 hours

Pay: $24.02/hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant's experience, skills, abilities, geographic location, and alignment with market data.

401(k) You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management

Key Responsibilities

Team Leadership:

  • Supervise, train, and mentor passenger service agents.
  • Conduct performance evaluations and provide feedback.

Operational Oversight:

  • Manage check-in, boarding, baggage handling, and passenger assistance.
  • Coordinate with operations, security, and ground handling teams for seamless service.

Customer Service Excellence:

  • Address passenger inquiries and complaints promptly and professionally.
  • Assist passengers with special needs and ensure a positive travel experience.

Compliance & Safety:

  • Ensure adherence to airline, airport, and federal aviation regulations.
  • Implement safety and security protocols, including emergency procedures.

Scheduling & Resource Management:

  • Prepare staff schedules and allocate resources efficiently.
  • Monitor staffing levels and adjust as needed to meet operational demands.

Reporting & Documentation:

  • Prepare operational reports and maintain accurate records.
  • Track service quality and identify areas for improvement.
Qualifications

Must have a Valid State Driver's License

  • High school diploma or equivalent (college degree preferred).
  • Minimum 2 years of supervisory experience in aviation or passenger services.
  • Strong leadership and team management skills.
  • Excellent communication and problem-solving abilities.
  • Knowledge of airline operations, safety regulations, and customer service standards.
  • Ability to work in a fast-paced environment and handle pressure effectively.

Job Tags

Hourly pay, Immediate start, Weekend work,

Similar Jobs

IT Associates

Mainframe Batch Monitoring Operator Analyst ( Tivoli Workload Scheduler) Job at IT Associates

 ...experience; or equivalent work experience. Experience in IT and data center system monitoring. Knowledge and recent experience with mainframe tools (TSO, SDSF, TWS, QuickRef) and server scripts (reading & coding midrange/distributed/NDM/File Transfer server).... 

Beer Barrel Pizza & Grill

Expeditor- Beer Barrel Dixie Hwy Lima, OH Job at Beer Barrel Pizza & Grill

Overview: Beer Barrel Pizza & Grill is seeking motivated and reliable candidates to join our team! Expos will assist with food preparation, tray setup, plate presentation, food running, and kitchen cleaning and sanitation.Expeditors are required to communicate effectively...

Provider Healthcare

Rheumatology Physician Job at Provider Healthcare

 ...Qualifications Graduate of an accredited medical school and residency Active FL medical license Board certification or eligible in rheumatology Active DEA certification CPR certification Preferred Qualifications ~ 1-2 years of experience Responsibilities... 

Caterpillar

Embedded Software Application Engineer Job at Caterpillar

Career Area:EngineeringJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world... 

Concord Physicians Solutions

Pathology Physician Job at Concord Physicians Solutions

 ...Pathology Physician at Concord Physicians Solutions summary: Seeking a full-time Pathology Physician to read pathology cases across multiple hospital locations with an ASAP start and ongoing duration. Candidates must identify all pathology subspecialties at submission...