Job Description

Data Center Operations Analyst - MVS / ZOS - Tivoli Workload Scheduler

Location: Onsite in Weehawken, NJ . Relocation support may be provided for non-local candidates.

Schedule

• 12 hour quad (3 on/3 off or 4 on/4 off) shifts Nights and/or Days.
• 16?week rotation from front half to back half of the week.
• Weekends (Saturday and/or Sunday) and holidays required per Shift Schedule.

Responsibilities

• System monitoring, production batch monitoring, workload throughput, and batch/system task abend recovery for internal and external client MVS / ZOS / VM/VSE environments.
• Monitor and manage internal and external MVS zSeries and VM/VSE environments to ensure production processing meets agreed service levels.
• High?level interaction with internal and external customers requiring effective communication.
• Complete daily shift turnover and customer checklists; facilitate written and verbal turnover.
• Document deviations in the companys Incident Management tool with clear details.
• Escalate events or incidents that may impact service levels.
• Ensure system IPL, maintenance, and backup processes are performed per schedule and procedures.
• Document and approve operations?related changes in the Change Management tool before completion.
• Adhere to documented processing procedures and suggest updates to Operations SharePoint repository.
• Organize tasks to work independently.
• Support operations physically as required.
• Perform additional duties as assigned by Operations Management.

Required Qualifications

• Bachelors degree and minimum 2 years of related experience; or advanced degree without experience; or equivalent work experience.
• Experience in IT and data center system monitoring.
• Knowledge and recent experience with mainframe tools (TSO, SDSF, TWS, QuickRef) and server scripts (reading & coding midrange/distributed/NDM/File Transfer server).
• Proficiency in MS Office (Excel, Word, Outlook).
• ITSM concepts Incident/Change/Requests/SLAs.
• Analytical and critical thinking skills.

Tools and Technologies

• Primary Tools : TIVOLI WORKLOAD SCHEDULER (TWS/IWS/OPC), BMC Ops AMI, zCAM, Mainview, Control?D, Mainframe Console & HMC mandatory.
• Ticketing Tools : ServiceNow / ATLAS.

Anticipated hourly rate range: $25.00$35.00 (contract period). Actual rate based on experience, skills, and other factors. Medical, dental, retirement and additional benefits available after waiting period.

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Job Tags

Hourly pay, Contract work, Work experience placement, Local area, Relocation package, Shift work, Night shift, Weekend work,

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