Job Description
Data Center Operations Analyst - MVS / ZOS - Tivoli Workload Scheduler
Location: Onsite in Weehawken, NJ . Relocation support may be provided for non-local candidates.
Schedule
- 12 hour quad (3 on/3 off or 4 on/4 off) shifts Nights and/or Days.
- 16?week rotation from front half to back half of the week.
- Weekends (Saturday and/or Sunday) and holidays required per Shift Schedule.
Responsibilities
- System monitoring, production batch monitoring, workload throughput, and batch/system task abend recovery for internal and external client MVS / ZOS / VM/VSE environments.
- Monitor and manage internal and external MVS zSeries and VM/VSE environments to ensure production processing meets agreed service levels.
- High?level interaction with internal and external customers requiring effective communication.
- Complete daily shift turnover and customer checklists; facilitate written and verbal turnover.
- Document deviations in the companys Incident Management tool with clear details.
- Escalate events or incidents that may impact service levels.
- Ensure system IPL, maintenance, and backup processes are performed per schedule and procedures.
- Document and approve operations?related changes in the Change Management tool before completion.
- Adhere to documented processing procedures and suggest updates to Operations SharePoint repository.
- Organize tasks to work independently.
- Support operations physically as required.
- Perform additional duties as assigned by Operations Management.
Required Qualifications
- Bachelors degree and minimum 2 years of related experience; or advanced degree without experience; or equivalent work experience.
- Experience in IT and data center system monitoring.
- Knowledge and recent experience with mainframe tools (TSO, SDSF, TWS, QuickRef) and server scripts (reading & coding midrange/distributed/NDM/File Transfer server).
- Proficiency in MS Office (Excel, Word, Outlook).
- ITSM concepts Incident/Change/Requests/SLAs.
- Analytical and critical thinking skills.
Tools and Technologies
- Primary Tools : TIVOLI WORKLOAD SCHEDULER (TWS/IWS/OPC), BMC Ops AMI, zCAM, Mainview, Control?D, Mainframe Console & HMC mandatory.
- Ticketing Tools : ServiceNow / ATLAS.
Anticipated hourly rate range: $25.00$35.00 (contract period). Actual rate based on experience, skills, and other factors. Medical, dental, retirement and additional benefits available after waiting period.
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Job Tags
Hourly pay, Contract work, Work experience placement, Local area, Relocation package, Shift work, Night shift, Weekend work,