Desktop Support Specialist Job at BayOne Solutions, Tustin, CA

NjNud3NQU1M1dWszTXJKeEFjNkFJNFRP
  • BayOne Solutions
  • Tustin, CA

Job Description

Job Description

Responsibilities :

  • Experience with: Deploying, updating, optimizing, and troubleshooting Windows-based and Mac-based workstations in a corporate environment, leveraging ConfigMgr, Microsoft Intune, Jamf (Casper) , and other system management tools
  • Experience with : Wired/Wireless networks, VPN, Collaboration tools (Chat and Video Conferencing), A/V devices, and conference room systems.
  • Support Experience with Office365, all major browsers, 3rd party popular applications, encryption software, anti-virus solutions, Virtual Desktop Infrastructure (VDIs), DNS, DHCP, Active Directory, file and printing services, and shared drives
  • Familiarity with the standard helpdesk ticketing tools (ServiceNow, Jira) - Ability to coordinate and communicate at all levels within the organization - Business Stakeholders, Vendors, Suppliers, Sr Managers, and C-Level Execs - Tech Savvy - Ability and passion for learning new technology and tools
  • Passion for Customer Support - A drive to help end-users get what they need to do their jobs the best they can. A sense of satisfaction from assisting end-users in getting what they need on time
  • Prioritization Skills - The ability to analyze support requests and prioritize them based on impact.
  • Discipline - The discipline to actively manage help desk tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication.
  • Ability to articulate technical solutions to non-technical users in simple and easy-to-understand terms

Job Tags

Similar Jobs

Manpower

Machine Operator Job at Manpower

 ...Our client in Clear Lake, is seeking a 3rd Shift CoatingOperator to join their team. The ideal candidate will have attention to detail...  ...which will align successfully in the organization. Job Title: Machine Operator Location: Clear Lake, WI Pay Range: $20/hr... 

Catherine Hershey School

Preschool Lead Teacher Job at Catherine Hershey School

Job Description CHS Harrisburg - Harrisburg, PA Full-Time The Lead Teacher at CHS is an individual passionate about education, and excited about working with children to further their educational and emotional growth. The Lead Teacher enjoys being in the classroom...

Goliath Partners

Research Scientist Job at Goliath Partners

 ...specializing in inference for AI generation (focus on AI Video). They have opened a requirement in San Francisco for a 1-2 day hybrid Research Engineer/Scientist. Role: Working with pretraining & optimizing models for video. Essential skills: BS & MS in... 

Goshen Health

Medical Assistant/LPN Job at Goshen Health

 ...Job Description Job Description Medical Assistant/LPN MA / LPN: $5,000 Bonus for FT/PT MA/LPN: $3,000/yr Tuition Loan Repayment Position can be filled by Medical Assistant (MA), Licensed Practical Nurse (LPN), or EMT Medical Assistant (MA) or EMT... 

Neolytix LLC

Psychiatric Physician Assistants (PAs) Job at Neolytix LLC

 ...About the job Psychiatric Physician Assistants (PAs) Job Description: Thriving Chicago North Shore Mental Wellness Center Seeks Experienced Psychiatric Physician Assistants (PAs) Here & Now Mental Wellness combines the best of traditional and emerging...