Job Description

Job Title: Salesforce Administrator Location: 100% Remote within the U.S. Contract Duration – 12 months with potential for extension or conversion The Salesforce Administrator at client is a strategic owner of the Salesforce platform, playing a critical role in its configuration, security, and ongoing evolution. This position is more than routine system maintenance- it is a leadership role that ensures the platform remains stable, secure, and aligned with client's future needs. Acting as a key partner to both business and technology teams, the Salesforce Administrator drives platform enhancements and oversees the full administrative and release lifecycle with independence, initiative, and strategic foresight. Essential Duties & Responsibilities: Ensure operational readiness and ensure that no applications will break, report performance, triage problems and provide reports. Manage the Release Lifecycle: independently oversee and execute all Salesforce deployments using tools such as Change Sets and SFDX/CLI. Own end-to-end release process – from packaging to deployment- and manage code repositories (e.g. GitHub, Azure DevOps) without reliance on the development team Ensure operational readiness and ensure that no applications will break, report performance, triage problems and provide reports. Provide Strategic Guidance: serve as a trusted advisor on system architecture, data modeling, and feature implementation. Offer insights that support the long-term scalability, performance, and health of the Salesforce platform Ensure Platform Security: take full ownership of the security model, including the design and maintenance of profiles, permission sets, sharing rules, and data access policies to ensure a secure and compliance environment Lead Release Readiness: monitor Salesforce seasonal releases, assess the impact of upcoming changes, and prepare both the platform and internal teams to adopt new features and capabilities effectively Design Engaging User Experiences: build and maintain customer-facing portals and internal sites using Salesforce Experience Cloud, ensuring intuitive and impactful user experiences Drive Operational Excellence: perform core administrative functions such as user management, data integrity, and the creation of advanced reports, dashboards, and complex automations using Salesforce Flow to address business needs Collaborate Across Teams: partner with stakeholders to gather and refine business requirements, translate them into effective technical solutions, and manage projects through testing and deployment Required Technical Skills and Expertise: Salesforce Certified Administrator required Must have experience working within a healthcare environment. Experience working in a smaller shop that embraces and entrepreneurial approach/mindset. Additional certifications are highly preferred (e.g. Advanced Administrator, Platform App Builder) Any of the following certifications are a plus: SFDX Cert Salesforce Process Cert Salesforce Release Automation Cert Salesforce Security Certification is a plus. 4-6 years of hands-on experience as a Salesforce Administrator Master of Deployment Processes – deep expertise with deployment tools and release management, include Change Sets, Salesforce DX (SFDX), and CLI deployments Must have experience working with Salesforce DX Must have expertise in Experience Cloud – proven, hands-on experience designing, configuring, and managing Salesforce Community/Experience Cloud sites Needs to have experience doing Security reviews and audits. Must have experience with Salesforce Shield Experience running admin level reports - look at audit logs, analyzing data, and reporting on the data. Security & Data Modeling Expert- extensive experience designing and implementing complex security models and advising on data architecture Proficiency with Salesforce Flow for complex process automation Experience with Health Cloud, Marking Cloud, or Einstein is highly preferred (nice to have's) Required Soft Skills: Ownership mindset Self-motivated & accountable Team-oriented & collaborative Excellent communicator Prepared & proactive #J-18808-Ljbffr iSpace, Inc

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