Job Description

Quality Assurance (QA) Analyst

How this Role Makes an Impact

ImagineSoftware is inviting a passionate, detail-oriented Quality Assurance (QA) Analyst to come join us! The QA Analyst will work with our software development team to ensure the highest-quality software gets released to our customers. Our QA Analysts are product experts and consider the end-user experience when performing tests and identifying performance enhancements. This role ensures that our customers receive the best software in the industry, every day!

The Imagine team has a reputation for excellence, and we will provide you with the tools needed to succeed in this role. This is an ideal position for someone who enjoys problem solving in an ambiguous, challenging environment and takes pride in the quality of work released by the software development team. We’re an innovative company that evolves quickly, so come ready to learn at a fast pace!

Essential Duties

• Learn the complexities of software systems to aide in analysis of potential problem areas
• Participate in design specification reviews with development team members to identify design issues early in the software development lifecycle and plan testing
• Execute the appropriate amount of test coverage, including the creation and execution of test plans
• Write and implement test and inspection procedures to obtain the defect information needed for analysis.
• Perform functional, integration, install, compatibility, regression, and performance testing as needed to deliver quality products
• Participate in employee quality improvement teams to reduce defects and quality issues
• Write clear, detailed, and concise defect reports and communicate with engineers to review and explain defect reports
• Make recommendations to improve the production process based on findings from quality assurance analysis
• Monitor the procedure to determine if changes significantly improve the process and defect quantities
• Document results of new procedures after implementation to show quality improvements
• Other duties as assigned

Education and/or Experience Needed

• BS/BA in Computer/IT related degree preferred

Qualifications You Must Have

• Excellent technical knowledge of a variety of programming languages and platforms, including SQL, .NET, XML
• Solid understanding of the software development process
• Excellent communication skills (written and oral) to indicate identified problems and advocate for the end-user experience
• Detail oriented
• Highly motivated to learn complex technical material quickly
• Excellent logic and problem-solving skills
• Ability to work independently to meet deadlines and manage multiple projects
• Experience with testing automation preferred

Employment Type

• Full-Time, Non-Exempt

Reporting Structure

• Quality Assurance Manager

Work Environment

• Working conditions are normal for an office environment.

At ImagineSoftware, we have a role to play in contributing to an inclusive world. We work every day to lead with our values and beliefs that enable you to develop your potential and bring your full self to the workplace. Our culture of diversity and inclusion enables more creative thinking and better ideas for addressing a more diverse market. We hire driven people from all backgrounds because it makes us a great company, and because it’s the right thing to do. If you share these values, you will find a home at ImagineSoftware.

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