Job Description

Position: Full-time, Payment Processing Clerk
Location: Downtown Honolulu
Industry: Energy
Schedule: Monday through Friday from 7:30 am to 4:30 pm
Pay: $21.00 per hour
Candidates must be in state to apply and be considered.

Benefits

• Pay Cards, Direct Deposit & Weekly Pay
• Medical/Dental/Vision/Prescription (Note: Requires 20+ hours per week to qualify.)
• Free Online Skill on this Classes, EAP, Discounts & many more

The primary responsibility of the Payment Processing Clerk is to handle department mail and process customer payments in a timely manner and in accordance with company policies and procedures. Banking, cashiering, and payment/bill handling experience is highly desirable, along with a strong work ethic and attention to detail.

Job Duties

• Receive and apply customer payments from mail, drop box, and in-person transactions; balance all payments, resolve discrepancies, and prepare daily cash reports.
• Perform cash processing and account updates, including creating and depositing checks, processing disbursement requests, and handling non-routine payments for Oahu, Maui, and Hawaii Island using online systems.
• Respond to customer inquiries by phone and written correspondence; retrieve and verify account information, and coordinate with banks and other entities for proper payment application.
• Handle clerical tasks such as opening mail, sorting checks, typing letters, generating Excel reports, maintaining logs and files, and distributing bills and reports.
• Answer phones, provide routine information, take messages, and support the processing of field work documentation as needed.

Job Requirements

• High school diploma (or equivalent)
• 2 years of general office experience preferred
• Demonstrated proficiency in using a PC and Microsoft software programs.

Equal Opportunity Employer

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