The Manager will lead inbound and outbound transportation initiatives of the Logistics Operations Center team. Responsibilities include managing a team of coordinators and associates, executing all aspects of freight processes and improving tools that support transportation scheduling, tracking line hauls, negotiating spot market freight, and managing exceptions. The Manager will actively communicate cross-functionally to create seamless transportation execution across our network. This team member supports process improvement initiatives, solves problems in real-time, analyzes data and presents key findings, and maintains daily performance metrics. You will be asked to travel up to 20% within the United States. You will… Manage the logistics process related to our centralized dispatching platform and TMS software Lead a team of coordinators and associates responsible for executing our inbound & outbound network strategy nationwide Ensure all morning order management tasks are completed accurately and on time Support process improvement initiatives across Logistics Operations network Create inbound & outbound scheduling to optimize dock capacities Provide support and monitor inbound and outbound logistics escalations to reduce potential risk in a proactive manner Collaborate with Procurement and inbound logistics team to drive process efficiencies and ensure product arrives at production facilities in a timely manner Manage and execute on load coverage needs for inbound and outbound supply chains Assist with strategy and cost savings initiatives for the inbound and outbound teams Analyze complicated data sets and present findings on a daily/weekly basis - spreadsheet proficiency is a must Ensure appropriate process controls and documentation align with total transportation excellence expectations Monitor, measure and improve service level metrics, including on-time arrival and on-time departure Capture, manage and maintain the data integrity within TMS platform Implement contingency plans to minimize downstream impacts to our customers across our network including external carriers & 3PLs Partner with DC Shipping teams to establish efficient staffing plans based on shipping load distribution Work directly with our outbound transportation team to lead and reinforce operational process improvement projects Provide the best possible experience for the HelloFresh customer You are… Data-driven – You can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making. Detail-oriented – You possess strong organizational skills and consistently demonstrate a methodical approach to all your work. A strong written and verbal communicator of complex (often technical) information to different types of audiences Collaborative - enjoys working with different teams to gather inputs Curious and desire to understand why things are the way they are, how things work, and searches for information and answers in an evolving landscape A conveyer of clear vision, setting direction and goals and drive team understanding during daily/weekly stand-ups and leadership reviews Customer-focused: aim to achieve a customer experience and product that is second to none You have... Bachelor’s Degree preferably in Supply Chain field or similar required 4 years of experience with a leading CPG or transportation company, specifically carrier brokerage, linehaul management and/or small parcel carriers (UPS, FDX, Regionals) required Ability to travel up to 20% within the United States required Experience leading teams as well as managing projects High proficiency analyzing large data sets using spreadsheets (MS Excel, Google Sheets) and presenting key findings in presentation format (PowerPoint, Google Slides) Experience with TMS and SaaS platforms preferred Experience with Lean Six Sigma and 5S preferred Demonstrated experience in achieving results through building relationships on their own team and cross-functionally Flexible in working a non M-F work schedule (e.g. Tues-Saturday and/or rotational schedule and/or overnights) This position's essential functions demand the performance of the following physical requirements with or without reasonable accommodation: Prolonged periods working at a desk and on a computer Read information on a computer screen and inputting data into a computer system You’ll get … Competitive Salary & 401k company match that vests immediately upon participation Generous parental leave of 16 weeks & PTO policy $0 monthly premium and other flexible health plans Emergency child and adult care services 75% discount on your subscription to HelloFresh (as well as other product initiatives) Collaborative, dynamic work environment within a fast-paced, mission-driven company It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, because they are a protected veteran, or any other protected classification under federal, state, or local law. New York Pay Range
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