Job Description

Job Title: Level 1 Technician (Entry Level)
Location: Reno, NV 89512
Employment Type: On-site
Contract Duration: 10 months

Job Overview:
We are seeking a motivated and customer-focused Level 1 Technician to join our IT support team on a 10-month contract. This is an excellent entry-level opportunity for individuals eager to build a career in information technology while supporting enterprise-level users and systems.

Key Responsibilities:

Provide excellent customer service and first-level technical support to end users
Communicate clearly and professionally with users and team members
Install, configure, and support software, hardware, and peripheral devices
Perform basic troubleshooting of user issues (desktop, laptop, peripherals)
Assist with inventory tracking and control of IT equipment
Escalate issues appropriately while documenting resolutions accurately
Demonstrate a strong willingness to learn, grow, and adapt in a fast-paced environment

Required Qualifications:

Associate’s degree in Information Technology or a closely related field OR
Two (2) years of full-time experience in a technology-related role OR
An equivalent combination of education and relevant experience
Basic understanding of helpdesk operations and IT support concepts
Strong communication skills and a customer-service mindset

Preferred Skills:

Familiarity with Windows operating systems and basic networking concepts
Experience with ticketing systems or IT inventory tools
Ability to work independently and as part of a team

Thanks, and Regards,

Medha Shinde | Talent Acquisition Lead

Hireteq Solutions Inc.

511 E John Carpenter Fwy, Ste # 500, Irving, TX 75062

Medha@Hireteq.com I 469-899-5931|

Linkedin Url:

Job Tags

Full time, Contract work,

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IT Help Desk Technician L1 (Entry Level) Job at HIRETEQ Solutions Inc, Reno, NV

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