Job Description

This role is responsible for managing logistics service providers such as FedEx, LTL (Less-than-Truckload), and FTL (Full Truckload), ensuring the smooth operation of day-to-day transportation and distribution activities. In addition to logistics execution, this position will oversee invoice validation and processing, cost accuracy, and service compliance across all third-party logistics partners.

Key Responsibilities:

• Coordinate and manage relationships with key transportation providers (e.g., FedEx, LTL/FTL carriers), ensuring consistent service levels and performance metrics.
• Monitor and validate freight invoicing, ensuring timely and accurate reconciliation, identifying discrepancies, and resolving billing issues with carriers.
• Support the implementation of strategic logistics initiatives in alignment with Flowserve’s broader supply chain strategy and operational goals.
• Partner with internal teams (e.g., Supply Chain, Finance, and Operations) to streamline shipping workflows, reduce costs, and improve delivery performance.
• Track and analyze logistics KPIs related to cost, service, and provider performance; provide regular updates and corrective action plans when needed.
• Ensure adherence to company policies, Incoterms, and compliance standards across all transportation activities.
• Maintain updated records of shipping contacts, carrier contracts, and logistics partners across assigned sites or regions.
• Contribute to continuous improvement initiatives through data analysis, identifying lost profit opportunities, and implementing process enhancements.

Qualifications:

• Bachelor’s degree in Supply Chain, Logistics, Business Administration, or a related field.
• 5+ years of relevant experience managing transportation vendors and freight billing within a manufacturing or high-volume logistics environment.
• Demonstrated experience with LTL/FTL operations and parcel shipping (FedEx/UPS).
• Strong analytical skills; capable of interpreting large datasets to optimize logistics spend and identify trends.
• Familiarity with freight auditing tools, TMS (Transportation Management System), or SAP ERP systems.
• Proficiency in Microsoft Excel; Power BI or Tableau experience is a plus.
• Detail-oriented with a sense of urgency and a commitment to accuracy and process efficiency.

Preferred Qualifications:

• PMP or logistics certification (e.g., CLTD, CPIM) a plus
• Experience in Lean, Six Sigma, or other continuous improvement methodologies
• Master’s degree in logistics, supply chain management, or operations is a plus
• Fluent in speaking Chinese/Mandarin at a professional level preferred

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