Freight Broker Job at Split Rock Supply Chain Solutions, Grand Rapids, MI

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  • Split Rock Supply Chain Solutions
  • Grand Rapids, MI

Job Description

Job Summary

We are seeking a motivated and detail-oriented Freight Broker to join our dynamic logistics team at Split Rock. The ideal candidate will play a crucial role in managing the transportation of goods by coordinating with shippers and carriers. This position requires strong sales skills, knowledge of supply chain management, and the ability to navigate the complexities of logistics and transportation sales.

Responsibilities

  • Develop and maintain relationships with shippers and carriers to facilitate efficient freight movement.
  • Negotiate rates and terms with carriers to ensure competitive pricing and service quality.
  • Utilize EDI (Electronic Data Interchange) systems for seamless communication and documentation.
  • Manage the entire freight process from booking shipments to tracking deliveries.
  • Collaborate with internal teams to optimize logistics solutions and improve service delivery.
  • Analyze market trends to identify new business opportunities in transportation sales.
  • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
  • Maintain accurate records of transactions, communications, and pricing agreements in logistics software.

Requirements

  • Proven experience in freight brokerage or a related field is preferred.
  • Strong background in supply chain management and logistics operations.
  • Excellent sales skills with a track record of meeting or exceeding targets.
  • Familiarity with carrier sales processes and transportation management systems.
  • Proficient in using software tools for tracking shipments and managing logistics data.
  • Strong negotiation skills with the ability to build rapport with clients and partners.
  • Detail-oriented mindset with strong organizational skills to manage multiple tasks effectively.
  • Ability to work independently as well as collaboratively within a team environment.

Join our team as a Freight Broker, where you can leverage your expertise in logistics while contributing to our continued success in the industry!

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