Job Description

Job Description

Job Description

Description

Empower operations through smart systems and seamless integration.

In this role, you’ll play a critical role in analyzing business processes and optimizing workflows using JD Edwards EnterpriseOne. Your expertise will drive automation, enhance system functionality, and ensure smooth client/server integration. From writing functional requirements and developing test plans to supporting production and collaborating with development teams, you’ll be at the forefront of transforming how our supply chain operates across the globe. Embark on a career journey with Franklin Electric, where your passion meets purpose, and every day is an opportunity to make a difference in our global communities in providing access to water, fuel and electricity.

Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility. 

Join us to create a better future while growing professionally in a supportive environment!

What you will be doing:

• Project Management
  • Contribute to Manufacturing & Supply Chain projects by supporting planning efforts, completing assigned tasks on time, and ensuring high-quality deliverables.
• Technical Support & Service Operations
  • Provide technical support for cloud-based systems across business functions, responding to internal customer issues and participating in off-hours/on-call rotations as needed.
  • Manage and resolve incidents and service requests using ServiceNow, ensuring compliance with Service Level Agreements and maintaining high standards of service delivery.
  • Analyze incident trends, perform root cause analysis, and design process improvements to prevent recurring technology issues and enhance user experience.
• Request, Change Management & Compliance
  • Manage and document all system changes and end-user requests in ServiceNow, ensuring accuracy and traceability.
  • Ensure changes to Manufacturing & Supply Chain systems meet SOX compliance standards, with proper documentation and coordination with internal auditors.
  • Review change schedules for conflicts, prioritize tasks effectively, and maintain system validation in alignment with corporate policies.

Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.

• Hard-working winners - Confident, competitive, and results-oriented professionals who create a track record of success.
• Dedicated achievers - People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
• Effective communicators - People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
• Collaborative partner - People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

What you need:

• Bachelor’s degree in computer science, computer information systems, or a related degree (required).
• 3-5 years of related experience (required). 
• Strong JDE Enterprise One application understanding at the functional and technical levels is preferred.
• Experience developing and maintaining JDE Enterprise One setups utilizing Object Management Workbench (OMW).
• Up to 15% travel should be expected for this position.

Don’t feel like you check all the boxes? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities. 

FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as: 

• Hybrid remote work arrangements
• Generous paid time off & holidays
• Paid parental leave & on-site motherhood rooms
• On site café & complimentary beverage stations
• Indoor fitness facility & outdoor walking paths 
• 401(k) with matching & service contributions 
• Health, dental, vision, life insurance
• Short & long-term disability
• Fertility & adoption support
• Undergraduate & graduate tuition reimbursement
• Professional development assistance
• Health & wellness programs

Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana. 

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