Job Description

Overview

Why Ballys: Ballys Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Ballys Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (Queen), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Ballys jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Ballys portfolio. Ballys will also become the successor of Queens significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role: As the Cage Cashier at Ballys, you will finalize cash payments to customers, maintain the balance in the cash drawer, and interact with customers in a friendly and professional manner.

Responsibilities

• Foster an environment that embodies Ballys Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Ballys customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Adhere to all policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
• Calculate totals for customer chips and pay out cash for chips collected
• Provide even exchange of cash and exchanges of receipts for cash
• Make direct contact, either by phone or face-to-face, with customers when taking credit applications
• Make direct contact with banks and consumer credit reporting agencies, casino credit reporting agencies, as well as other casinos to obtain and document patron casino credit information
• Review mail-in markers payments, return check logs and return maker logs
• Suspend customers with return checks
• Ensure the cash drawer is balanced at all times and make exchanges with the vault when necessary
• Keep an updated and accurate report of the cash and chips received and distributed
• Operate credit card processing equipment, coin sorting and wrapping machines, and other cashier equipment
• Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
• Perform other duties as assigned

Qualifications

• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• Must have a high school diploma or equivalent
• Must be able to work various shifts, including weeknights, weekends, and holidays
• Six months of experience as a cashier or bank clerk, highly preferred
• Must have excellent communication and interpersonal skills
• Must have excellent customer service skills
• Must be proficient in using a 10-key calculator and other office equipment
• Must have above-average math skills to count money accurately and quickly
• Must pass a math assessment issued by the company
• Must pass a color vision assessment test issued by the company

Whats in it for you

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts
• Target Salary: $24.11/hr

Physical Demands & Work Environment

• Regularly required to see, talk, hear, walk, and stand
• Frequently required to use hands to handle, feel, and reach
• Occasionally required to sit or stoop
• Must occasionally lift and or move up to 30 pounds
• Required visual acuity to perform close-up activities, peripheral oversight, and distinguish color
• The work environment is fast-paced and contains bright lights, loud noise, and stressful situations

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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