Job Description

Job Description

Our client is seeking a Business Process Analyst (Level 3) to join their Fulfillment Process & Performance team . This role is focused on the successful implementation of a Manhattan Warehouse Management System (WMS) with integrations into host systems (ERPLN/SAP, CMES, KITS) across large-scale assembly and installation warehouses.

You’ll partner with Warehouse Operations, IT, and business teams to drive functionality improvements, manage change requests, and support initiatives including benchmarking, business case analysis, and hardware technology assessments.

What You’ll Do

• Lead and support cross-functional teams across multiple business processes.
• Develop knowledge of Manhattan WMS and its integration with ERP and warehouse systems.
• Provide system support across configuration, testing, training, rollout, and audits.
• Present analysis and recommendations to senior leadership.
• Ensure compliance with inventory management policies, contracts, and regulations.
• Facilitate workshops, develop SOPs, and assist with training site trainers.
• Benchmark industry best practices and contribute to business case development.
• Collaborate with IT to align user requirements with system functionality.

Basic Qualifications

• Hands-on experience with Warehouse Management Systems (Manhattan strongly preferred).
• Proven WMS implementation or large-scale software project experience.
• Knowledge of warehouse operations and logistics.
• Experience supporting applications in a production environment.
• Strong presentation skills, including executive-level communications.
• Experience with BI or data warehousing development.
• Advanced knowledge of SDLC and Agile methodologies.

Preferred Qualifications

• Experience in logistics, transportation, or supply chain systems.

This is 1 YEAR CONTRACT

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