Job Description

Title: Dojo Ops Coordinator

Location: Dallas TX

Job Description:

• Continuously improve the Dojo experience for both teams & coaches (processes, templates, ways of working, ceremonies,

• Organize & simplify information so that it can be easily consumed by teams & coaches.

• Ensure that coaches have what they need to be successful (next steps needed, status of each team, documents, access, invites, organized team nights,

• Maintain a funnel of upcoming teams for the practice, scheduling events to prepare teams and leaders for intake, discovery, and their immersive engagement in the Hangar.

• Track teams during the Hangar cycle, including making their schedule, their progress toward measurable goals, and key events visible.

• Track training feedback and tool usage metrics to help coaches make strategic decisions.

• Maintain training attendance and certification status for design thinking training.

• Assist in onboarding new Dojo staff members (access request, badges etc)

• Guide teams through each phase of the Dojo Journey & ensure they have a consistent/excellent Dojo experience.

• Manage various artifacts of team data, Mural, SharePoint,

• Contribute to the Dojo Portal (content, labs, PRs, reviews, etc.)

• Own marketing efforts (swag, logo, promo videos)

• Create, order, & maintain workshop/training supplies and swag inventory.

What you’ll do

• Requires managing and ordering Focus Relentlessly team backlog items.

• Resolve issues, address impediments where needed. Within the Focus Relentlessly work stream

• Work closely with the Dojo Leads and Director to plan, prioritize, & confirm Dojo Engagements

• Communicate the offerings and services for a Dojo and how they can help teams.

• Communicate frequently with transparency to the various stakeholders regarding notices, scheduling, constraints, challenges, successes,

• Schedule engagements/meetings based on capacity of coaches & priority.

• Coordinate hybrid experiences (in-person + remote); reserve rooms, coordinate food orders, A/V equipment, power sources, tech setup,

• This list is intended to reflect the current job, but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.

All you’ll need for success.

Minimum Qualifications

• 3 years of experience working closely with product teams coordinating and organizing events

• 1 year of professional experience at large enterprises or highly matrixed organizations in applied design thinking, product management, or technical roles

• Familiarity with internal operations or event planning and marketing

Preferred Qualifications

• Demonstratable work experience in helping product leaders to create an environment conducive to supporting empowered product teams delivering great results.

• Experience in helping product leaders and senior leaders align priorities to the overall business goals and product strategies.

• Proven experience in building relationships with senior leaders across the organization to influence and inspire change.

• Bachelor’s degree in business administration or a related field

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